Clew

← SaaS onboarding

Employees get lost in the HR portal

Product onboarding for HR and HR-tech software: guide employees to self-service so they don’t take every question to HR. Tooltips and checklists inside the portal.

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Where activation leaks

Self-service

People still email HR

Time off, certificates, payslips — employees can’t find what they need and message HR instead of doing it themselves.

New-hire onboarding

The first days are chaos

A new hire doesn’t know what to fill in or where. Onboarding stalls at the very start.

Updates

New modules go unnoticed

You added 360° reviews or pulse surveys — and employees don’t know about them.

How Clew solves it

No developers

Product managers edit the hints

A developer adds one script tag, once. From then on the PM places tooltips and tours in a visual editor and changes copy without a release — the same day a question shows up in support.

Analytics

See where people get stuck

Step-by-step funnels and drop-offs, plus detection of hints that broke after a front-end release. Counted with a random browser ID — no IP addresses, no personal data.

Formats

Tours, tooltips, checklists, modals

Every format is built in one editor and follows the same display rules — by URL, segment, trigger and frequency.

hr.company.com/portal
A Clew tooltip on top of an app dashboard, pointing at the New report button
Shown for illustration — this is how a hint looks on a live page.
Example scenario

Onboarding a new employee

A first-day checklist covers the profile and documents, a tour shows how to request a certificate, and a modal announces an engagement survey.

This is an illustrative scenario, not a real customer. Real customer stories will appear here as they happen.

Why Clew

Self-hosted — data stays in your perimeterNo personal data in analyticsFree plan forever, no card

Frequently asked questions

Is Clew a good fit for HR software products?

Product onboarding for HR and HR-tech software: guide employees to self-service so they don’t take every question to HR. Tooltips and checklists inside the portal.

Do I need a developer to set up onboarding?

Only once — to paste one script tag into your page. After that, product managers, marketers or support build tours, tooltips and checklists in a visual editor right on the live page, with no releases.

Does Clew work with React, Vue and single-page apps?

Yes. The widget is dependency-free vanilla JavaScript; it survives route changes in single-page apps and does not pull in a framework.

Can I self-host Clew?

Yes. Run it in Docker or as a single Node process with a built-in SQLite database; visitor data stays on your servers. The self-hosted edition is a one-time license with a year of updates and support.

How much does Clew cost?

The Free plan is free forever: 1 site and up to 3 published tours, no visitor caps. Pro ($14.99/month, 20 published tours, no visitor caps) and Business come with a 14-day trial, no credit card. There is also a one-time Lifetime license and a self-hosted box.

Your case study could go here.
Using Clew? Your numbers on activation and support load belong in this spot.

Put onboarding into your product with one line of code.

Start free Ask about self-hosting Cloud — free plan forever. Self-hosted — runs on your own servers.

Product tours, popups and onboarding in the age of AI

7 patterns with step counts, copy rules and what to measure, what AI changes, and a checklist before you publish. PDF, 2 pages. What is inside →