How to set up user onboarding in a Lovable app without a developer

Example: user onboarding in a Lovable app

How to set up user onboarding in a Lovable app, step by step

1. Step 01

   Copy your Clew snippet

   Create a free account (or sign in), add your site and open Admin → Overview. Click the line in the “No signal from the widget yet.” card to copy it — it carries your real site key instead of the placeholder.

   <!-- Clew: replace PASTE_YOUR_SITE_KEY with the site key from Admin > Overview -->
   <script src="https://tryclew.io/widget/PASTE_YOUR_SITE_KEY.js" async></script>

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2. Step 02

   Open the project chat in Lovable

   Open your project in Lovable. The chat edits the code directly; make sure you are on the main version you publish, not an old remix.

   

3. Step 03

   Send the prompt with your key

   Copy the prompt, replace PASTE_YOUR_SITE_KEY with your key and send it. Besides the script tag it asks for what the user onboarding needs from the code.

   Add the Clew onboarding widget to this app.
   
   Insert this exact tag once so it loads on every page, including after client-side route changes:
   <script src="https://tryclew.io/widget/PASTE_YOUR_SITE_KEY.js" async></script>
   
   This is a Lovable project (React + Vite): put the tag in index.html right before </head>.
   
   After sign-in, call Clew.identify() with non-personal properties as strings that tell a new user from an existing one — for example { signup_source: "web", onboarded: "false", role: "owner" } — and update onboarded to "true" when the user completes the key action. If the widget may not have loaded yet, first define the queue stub: window.TutorKit = window.TutorKit || { q: [], identify: function (p) { this.q.push(["identify", p]); } }; then call window.TutorKit.identify(...). Also add data-tour attributes to the main navigation and the primary create button. Never pass names or emails.
   
   Rules:
   - Use the script URL exactly as given. Do not download it, bundle it or install an npm package.
   - If the project sets a Content-Security-Policy, allow https://tryclew.io in script-src and connect-src.
   - Change nothing else and show me the diff.

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4. Step 04

   Check the change and publish

   Open the code view: expect index.html with one added line, plus the small additions from the prompt. Then press Publish — the widget works only on the published app.

   

5. Step 05

   Create the three onboarding items

   In Clew create three items in Flows: a Modal window with one welcome sentence and a link to the key screen; a Step-by-step tooltips tour of 3–4 steps on that screen, built with Edit on your site and Pick element; and a Onboarding checklist with the remaining setup tasks.

   

6. Step 06

   Choose where, when and for whom it shows

   In the same editor, set Where to show (page URL), When to show, Audience targeting and Frequency. These are the settings of the example above:

   Setting	Value
   Welcome popup
   Format	Modal window
   Where to show (page URL)	Exact path /dashboard
   When to show	Right on page load
   Audience targeting	Property signup_source exists
   Frequency	Once per visitor
   Product tour
   Format	Step-by-step tooltips
   Where to show (page URL)	Section by prefix /habits
   When to show	Right on page load
   Audience targeting	No rules — everyone who opens the page
   Frequency	Once per visitor
   Checklist
   Format	Onboarding checklist
   Where to show (page URL)	Section by prefix /dashboard
   When to show	On the Nth visit: 2
   Audience targeting	No rules — everyone who opens the page
   Frequency	Once per visitor

   

7. Step 07

   Publish and check it on the live site

   Set Status to Published and save. Open the page in a private window — Clew remembers who has already seen a “once” item, so your usual browser may skip it. Views, completions and drop-offs appear in the tour stats.

   

Pitfalls: user onboarding in a Lovable app