Clew

How to add tooltips and hints to your website without a developer

Sometimes one sentence in the right place is all a visitor needs: “we’ll only call to confirm”, “runs small — pick one size up”. Clew adds that sentence next to the element itself, without editing the theme.

Time
● 10 minutes
Price
Free plan
Format
Step-by-step tooltips

What a Clew tooltip is

A tooltip is a one-step item in the Step-by-step tooltips format: a small bubble with a title and text, attached to an element of the page and positioned automatically (or Top, Bottom, Left, Right).

It can appear Right on page load, After N seconds, or On click on an element — the last one turns any existing icon or link into a hint trigger. You choose the element by clicking it with Pick element.

A tooltip bubble next to a form field on a website, with a short explanation
schematic illustration

Good places for a hint

Form fields that make people hesitate

Phone, tax ID, company size: one line on why you ask removes friction.

Prices and plan toggles

What “per seat” means, what the annual discount is — right next to the number.

Product options

Sizing, compatibility, delivery dates next to the selector, not in a FAQ nobody opens.

Settings in an app

A hint shown on click next to an advanced option, as often as the user needs it.

How to add a tooltip in 5 steps

  1. Step 01

    Copy your Clew snippet

    Create a free account (or sign in), add your site and open Admin → Overview. Click the line in the “No signal from the widget yet.” card to copy it — it carries your real site key instead of the placeholder.

    <!-- Clew: replace PASTE_YOUR_SITE_KEY with the site key from Admin > Overview -->
    <script src="https://tryclew.io/widget/PASTE_YOUR_SITE_KEY.js" async></script>
    Clew admin Overview with the embed line and a masked site key
    Step 1 · schematic illustration
  2. Step 02

    Add the line to your site once

    Paste the snippet wherever you manage the site. Each guide takes 5–10 minutes and never has to be repeated: everything else happens in Clew.

    Where the head code field is in popular site builders
    Step 2 · schematic illustration
  3. Step 03

    Attach the tooltip to the element

    In Clew open Flows → + New flow, keep Step-by-step tooltips and press Edit on your site. On your page press Pick element, click the field or button, and write a short title and one sentence. Set Placement if the automatic position covers something important.

    A tooltip bubble next to a form field on a website, with a short explanation
    Step 3 · schematic illustration
  4. Step 04

    Choose where, when and for whom it shows

    In the same editor, set Where to show (page URL), When to show, Audience targeting and Frequency. These are the settings of the example above:

    SettingValue
    FormatStep-by-step tooltips
    Where to show (page URL)Section by prefix /products
    When to showAfter N seconds: 8 seconds
    Audience targetingNo rules — everyone who opens the page
    FrequencyOnce per visitor
    Clew tour editor with the format, page URL rule, trigger and audience rule fields
    Step 4 · schematic illustration
  5. Step 05

    Publish and check it on the live site

    Set Status to Published and save. Open the page in a private window — Clew remembers who has already seen a “once” item, so your usual browser may skip it. Views, completions and drop-offs appear in the tour stats.

    Clew admin Overview with the green “Widget is live” card
    Step 5 · schematic illustration

Step-by-step: tooltip on your platform

Pick the platform your site or app is built with. Every guide has the insertion steps, a worked example with ready settings, and the pitfalls of that platform.

Is it free?

Free on the Clew Free plan — no card, no time limit: one site and up to 3 published tours or tooltips. Audience rules and A/B tests come with Pro.

Questions and answers

Are tooltips free?

Yes. Tooltips and tours are on the Free plan: one site, up to 3 published, no card, no time limit.

Can a tooltip show every time?

Yes: set Frequency to Every visit. With On click on an element it becomes an on-demand hint.

Does it work on mobile?

Yes. The bubble repositions to fit the screen and scrolls the element into view.

What if the element isn’t on the page?

The tooltip doesn’t show and the Health tab reports the missing element, so you notice after a redesign.

One line on your site — then tours, tooltips and checklists without releases.

Get your site key — freeHow Clew worksFree plan forever, no credit card

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